Copyright

HarperCollins Publishers

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Third Edition 2017

© HarperCollins Publishers 2007, 2010, 2017

Source ISBN: 9780008135928

Ebook Edition © March 2017 ISBN: 9780008230098

Version: 2017-02-01

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Acknowledgements

We would like to thank those authors and publishers who kindly gave permission for copyright material to be used in the Collins Corpus. We would also like to thank Times Newspapers Ltd for providing valuable data.

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Editor

Holly Tarbet

Contributors

Tessa Carroll

Harumi Currie

Miyoko Yamashita

For the Publisher

Gerry Breslin

Janice McNeillie

Using your phrasebook

Whether you’re on holiday or on business, your Collins Gem Phrasebook and Dictionary is designed to help you locate the exact phrase you need, when you need it. You’ll also gain the confidence to go beyond what is in the book, as you can adapt the phrases by using the dictionary section to substitute your own words.

The Gem Phrasebook and Dictionary includes:

• Over 60 topics arranged thematically, so that you can easily find an expression to suit the situation

• Simple pronunciation which accompanies each word and phrase, to make sure you are understood when speaking aloud

• Tips to safeguard against any cultural faux pas, providing the essential dos and don’ts of local customs or etiquette

• A basic grammar section which will help you to build on your phrases

• FACE TO FACE dialogue sections to give you a flavour of what to expect from a real conversation

• YOU MAY HEAR sections for common announcements and messages, so that you don’t miss important information when out and about

• A dictionary with over 1,000 words and their translations, to ensure you’ll never be stuck for something to say

• A short chapter of LIFELINE phrases for quick reference. These basic words and phrases will be essential to your time abroad

Before you jet off, it’s worth spending time looking through the topics to see what is covered and becoming familiar with pronunciation.

Contents

Copyright

Acknowledgements

Using your phrasebook

Pronouncing Japanese

Top ten tips

Talking to people

Hello/goodbye, yes/no

Key phrases

Work

Weather

Getting around

Asking the way

Bus and coach

Metro

Train

Taxi

Boat and ferry

Air travel

Customs control

Car hire

Driving

Petrol

Breakdown

Car parts

Road signs

Staying somewhere

Hotel (booking)

Hotel desk

Camping

Self-catering

Shopping

Shopping phrases

Shops

Food (general)

Food (fruit and veg)

Clothes

Clothes (articles)

Maps and guides

Post office

Technology

Leisure

Sightseeing and tourist office

Entertainment

Nightlife

Leisure/interests

Hot springs/public baths

Music

Theatre/opera

Sport

Walking

Communications

Telephone and mobile

Messaging

Internet

Practicalities

Money

Paying

Luggage

Repairs

Laundry

Complaints

Problems

Emergencies

Health

Pharmacy

Body

Doctor

Dentist

Eating out

Food in Japan

In a bar/café

Menu reader

Reading the menu

In a restaurant

Dietary requirements

Wines

Reference

Measurements and quantities

Numbers

Days and months

Time

Time phrases

Public holidays

Signs and notices

Pronouncing place names

Grammar

Dictionary

English – Japanese

A – C

D – F

G – I

J – L

M – O

P – R

S – U

V – Z

LIFELINE words and phrases

About the Publisher

Pronouncing Japanese

Although the Japanese writing system is rather complicated, pronouncing Japanese is easy once you know the few basic rules. This book has been designed so that as you read the pronunciation of the phrases, you can follow the Japanese. This will help you to recognize the different sounds and give you a feeling for the rhythm of the language. Below are a few rules for you to note.

In Japanese the basic unit of speech is the syllable. Each syllable is pronounced approximately the same length and rather flatly. Japanese has a pitched accent (high and low) but syllables do not have tones as they do in Chinese. It is more important not to stress any one part of a word. For example, in English the word Paris is pronounced paris and in French paree. Japanese gives equal strength to both syllables: pari.

Japanese has relatively few sounds. Each vowel has only one sound.

Japanese vowels

Japanese | sounds like | example
a | a | bath
i | i | police
u | u | put
e | e | let
o | o | got

Long vowel sounds

aa, ii, uu, ee, oo
approximately double the length of other syllables

15 basic consonants

k, s, sh, t, ts, ch, n, h, m, y, r, w, g, z, d, b, p, n/m Each consonant is followed by one vowel to create a syllable as in

ki-mo-no | traditional Japanese costume
Ta-na-ka | Japanese surname

These consonants are close to their English equivalents but note the following:

g is pronounced as in golf, not as in Germany y is pronounced as in young, not as in cry.

The consonant n/m, which appears at the end of the list above, counts as a syllable in its own right. It is pronounced like the nasal n in sing when it appears at the end of words, e.g. en ‘yen’, and before most other sounds, e.g. onsen ‘hot spring’. Before p, b and m, it sounds more like m and is therefore written here as m, e.g. shimbun ‘newspaper’. When n appears before a vowel or y, it is written as n’ to distinguish it from the syllables beginning with n, e.g. kin’en ‘non-smoking’ compared with kinen ‘commemoration’.

Since Japanese lacks the consonants l and v, foreign loanwords with these letters are pronounced with r and b, respectively. Thus, English words ‘love’ and ‘rub’ both become indistinguishable as ra-bu in Japanese.

Japanese also lacks the si sound (as in ‘to sit’): shi is used instead, sometimes with embarrassing results! Other English sounds that do not exist in Japanese are hu (as in ‘hook’: fu is used instead); th (as in ‘thin’: shi is used instead); and ti (as in ‘tin’: chi is used instead).

Double consonants kk, pp, ss and tt are written before a vowel, which indicates a pause equivalent to one syllable in length before that consonant. The sound before the pause tends to become sharper than at other times.

Japanese | Pronunciation | Meaning
kitte | ki (pause) te | stamp
kippu | ki (pause) pu | ticket

ki, shi, chi, ni, hi, mi, ri, gi, ji, bi and pi sounds can be combined with ya, yu or yo to create combined syllables. For example, ki + ya become kya, ki + yu become kyu and ki + yo become kyo. Examples of this can be found in the words Tookyoo and Kyooto, where the combined syllable is pronounced as two sounds, but said very quickly with the same length as one syllable.

Japanese | Pronunciation | Meaning
matchi | ma (pause) chi | match

In the case of the chi syllable, a double consonant sound is written as tchi as in the example above.

You should also remember that Japanese does not have a silent e at the end of a word such as in the English ‘to take’. If ‘take’ is read as the Japanese word take (bamboo), it should be pronounced tah-keh. Similarly sake (rice wine), is pronounced sah-keh, etc.

However, the vowel u at the end of a word such as desu will sound very weak.

Top ten tips

1 Always remember to remove your shoes before entering someone’s home. Before stepping on tatami matting, slippers must also be removed. Slippers must be changed when going to the toilet. Remember not to leave the toilet still wearing the toilet slippers, as it would be very embarrassing!

2 Always make sure that you do not have any holes in your socks or tights, as you may have to take your shoes off unexpectedly.

3 Shaking hands is uncommon in Japan; Japanese people greet each other by bowing. However, foreigners are sometimes greeted with a handshake.

4 Sumimasen is a word with many purposes: it can be used to attract someone’s attention before making a request, or to get past people on a crowded train. It can also be used to say ‘sorry’.

5 Credit cards are only accepted in the more expensive hotels, shops and restaurants.

6 If you receive a gift from a Japanese visitor, ask if you can open it before doing so. If you are invited to a Japanese person’s house, make sure you take a gift-wrapped present with you.

7 You can only buy cigarettes and alcohol if you are over 20 years of age. You will be asked to produce ID to prove your age.

8 Japanese people tend not to use assertive words such as ‘yes’ and ‘no’. Good alternatives are ii desu ne, which literally means ‘that sounds good’, for ‘yes’ and chotto for ‘no’.

9 Cleanliness is important to Japanese people. Never drop or leave rubbish.

10 It’s advisable that you carry proof of identity at all times, so make sure that you always have your passport with you.

Talking to people

Hello/goodbye, yes/no

In Japanese there is no exact equivalent for the word ‘hello’ – different greeting words are used based on the time of the day. Similarly, the word chotto (whose literal meaning is ‘a bit’) is influenced by body language: if said with one’s head slightly tilted, it means ‘no’.

Hello | こんにちはkonnichiwa
Good morning | おはようございますohayoo gozaimasu
Good evening | こんばんはkombanwa
Good night | おやすみなさいoyasuminasai
Goodbye | さようならsayoonara
See you later | じゃまたja mata
See you tomorrow | また明日mata ashita
How are you? | お元気ですかogenki desu ka?
Fine, thanks | はい､元気ですhai, genki desu
And you, Mr/Ms...? | ...さんは...san wa?
Please | お願いしますonegai shimasu
Thank you | ありがとう (ございます)arigatoo (gozaimasu)
You’re welcome | どういたしましてdoo itashimashite
Excuse me! | ごめんなさいgomennasai!
Sorry! | すみませんsumimasen!
Yes | はいhai
No | いいえiie
Um... | ちょっと…chotto...
Yes, please | はい、お願いしますhai, onegai shimasu
No, thanks | いいえ、結構ですiie, kekkoo desu
Sir… | …氏…shi
Mr…/Madam…/Mrs…/Ms…/Miss… | …さん…san
I don’t understand | わかりませんwakarimasen
I don’t speak Japanese | 私は日本語を話せませんwatashi wa nihongo o hanasemasen
England/English | イングランド／イングランド人ingurando/ingurando-jin
Scotland/Scottish | スコットランド／スコットランド人sukottorando/sukottorando-jin
Wales/Welsh | ウェールズ／ウェールズ人weeruzu/weeruzu-jin
Ireland/Irish | アイルランド／アイルランド人airurando/airurando-jin
USA/American | アメリカ／アメリカ人amerika/amerika-jin
Australia/Australian | オーストラリア／オーストラリア人oosutoraria/oosutoraria-jin

Bowing おじぎ ojigi

Japanese people bow to express their respect and appreciation. People bow along with greetings, words of appreciation or apologies. The strength of the respect, gratitude or apology, dictates how low your bow should be.

Key phrases

There are no genders, articles or singular/plural forms in Japanese. Different counters are used together with numbers.

museum | 美術館bijutsukan
the station | 駅eki
the shops | 店mise
the houses | 家ie/uchi
a/one | 一つhitotsu
a ticket | チケット一枚chiketto ichimai
one stamp | 切手一枚kitte ichimai
a room | 一部屋hito heya
one bottle | 一本ippon
some (countable) | いくつかikutsuka
some (uncountable) | いくらかikuraka
some wine | ワインいくらかwain ikuraka
some fruit | フルーツいくつかfuruutsu ikutsuka
some biscuits | ビスケットいくつかbisuketto ikutsuka
Do you have…? | …はありますか…wa arimasu ka?
Do you have a timetable? | 時刻表はありますかjikokuhyoo wa arimasu ka?
Do you have a room? | 部屋はありますかheya wa arimasu ka?
Do you have milk? | 牛乳はありますかgyuunyuu wa arimasu ka?
I/We’d like to… | …(動詞) たいです…(verb) tai desu
I/We’d like… | …(名詞) をお願いします…(noun) o onegai shimasu
I’d like an ice cream | アイスクリームをお願いしますaisukuriimu o onegai shimasu
We’d like to go home | 家に帰りたいですie ni kaeritai desu
Another… | …おかわり…okawari
Some more… | …もう少し…moo sukoshi
Some more bread | パン、もう少しpan moo sukoshi
Another Japanese tea | お茶、おかわりocha okawari
Another beer | ビール、おかわりbiiru okawari
Some more water | お水、もう少しomizu moo sukoshi
How much is it? | これはいくらですかkore wa ikura desu ka?
large | 大きいookii
small | 小さいchiisai
with | とto
without | 抜きでnukide
Where is/are…? | …はどこですか… wa doko desu ka?
Where is/are the nearest…? | 一番近い … はどこですかichiban chikai … wa doko desu ka?
How do I get to…? | …へはどうやって行きますか…ewa dooyatte ikimasu ka?
to the museum | 美術館へはbijutsukan ewa
to the station | 駅へはeki ewa
to Kyoto | 京都へはKyooto ewa
There is/are… | …があります…ga arimasu
There isn’t/aren’t any… | …がありません…ga arimasen
When? | いつitsu?
At what time…? | 何時に…nan-ji ni…?
today | 今日kyoo
tomorrow | 明日ashita
May I…? | …もいいですか…mo ii desu ka?
May I smoke? | タバコを吸ってもいいですかtabako o sutte mo ii desu ka?
How does this work? | これはどうやって使いますかkore wa dooyatte tsukaimasu ka?
What does this mean? | これはどういう意味ですかkore wa doo iu imi desu ka?

Work

Japanese people tend to tell you where they work rather than what they do.

Where do you work? | お勤めはどちらですかotsutome wa dochira desu ka?
How’s your work? | 仕事はどうですかshigoto wa doo desu ka?
I’m… | 私は…watashi wa…
a doctor | 医者ですisha desu
a manager | マネージャーですmaneejaa desu
a housewife | 主婦ですshufu desu
I work from home | 私は在宅勤務ですwatashi wa zaitaku-kimmu desu
I’m self-employed | 私は自営業ですwatashi wa jieigyoo desu

Weather

天気予報 tenki-yohoo | weather forecast
晴れ hare | fine
悪い warui | bad
曇り kumori | cloudy
変わりやすい天気 kawariyasui tenki | changeable weather

sunny | 天気がいいですtenki ga ii desu
It’s muggy | 蒸し暑いですmushiatsui desu
It’s raining | 雨が降っていますame ga futte imasu
It’s snowing | 雪が降っていますyuki ga futte imasu
It’s windy | 風が強いですkaze ga tsuyoi desu
What a lovely day! | なんていい日nante ii hi!
What awful weather! | なんてひどい天気nante hidoi tenki!
What will the weather be like tomorrow? | 明日の天気はどうですかashita no tenki wa doo desu ka?
Do you think it’s going to rain? | 雨が降りそうですかame ga furisoo desu ka?
It’s very hot today | 今日はとても暑いですkyoo wa totemo atsui desu
It’s very cold today | 今日はとても寒いですkyoo wa totemo samui desu
Do you think there will be a storm? | 嵐になると思いますかarashi ni naru to omoimasu ka?
Do you think it will snow? | 雪になると思いますかyuki ni naru to omoimasu ka?
Will it be foggy? | 霧になると思いますかkiri ni naru to omoimasu ka?
What is the temperature? | 気温は何度ですかkion wa nando desu ka?

Getting around

Asking the way

反対 hantai | opposite
…の隣 …no tonari | next to…
…の近く …no chikaku | near to…
信号 shingoo | traffic lights
横断歩道 oodan-hodoo | pedestrian crossing
(道路の) 角 (dooro no) kado | corner (of road)

FACE TO FACE

すみません、駅までどうやって行きますか sumimasen, eki made dooyatte ikimasu ka? Excuse me, how do I get to the station?

まっすぐ行って、一つ目の角を右/左に曲がってください massugu itte, hitotsu-me no kado o migi/hidari ni magatte kudasai Keep straight on, turn right/left at the first corner

遠いですか tooi desu ka? Is it far?

いいえ､200メートル/5分くらいです iie, nihyaku-meetoru/go-fun kurai desu No, about 200 metres/five minutes

ありがとう arigatoo! Thank you!

どういたしまして doo itashimashite You’re welcome

We’re lost | 道に迷ってしまいましたmichi ni mayotte shimaimashita
We’re looking for… | …を探しています…o sagashite imasu
Is this the right way to…? | …に行くのはこれでいいですか…ni iku no wa kore de ii desu ka?
Can I/we walk there? | そこまで歩けますかsoko made arukemasu ka?
How do I/we get…? | どうすれば … に行けますかdoo sureba … ni ikemasu ka?
to the station | 駅にeki ni
to the museum | 美術館にbijutsukan ni
to the shops | お店にomise ni
Can you show me on the map? | 地図で示してもらえますかchizu de shimeshite moraemasu ka?

YOU MAY HEAR…
下った所 kudatta tokoro | down there
後ろ ushiro | behind
もう一度聞いてください moo ichido kiite kudasai | then ask again

Bus and coach

Places such as Kyoto have tourist day passes and bus route maps in English, which you can obtain at a bus station. Local buses usually board from the rear door, but if your journey is not covered by a flat fee you may need to pick up a numbered ticket. A board at the front of the bus displays the fares, based on the numbers. You will need to know your destination in Japanese characters. Some buses board from the front door and require you to pay as you enter. Tickets for long/middle distance coach trips, as well as express buses, are usually sold at the coach counter or ticketing machine.

FACE TO FACE

すみません、どのバスが中心部に行きますかsumimasen, dono basu ga chuushimbu ni ikimasu ka?Excuse me, which bus goes to the centre?

15番ですjuugo-ban desuNumber 15

バス停はどこですかbasutei wa doko desu ka?Where is the bus stop?

すぐそこ、右にありますsugu soko, migi ni arimasuThere, on the right

どこで乗車券を買えますかdoko de jooshaken o kaemasu ka?Where can I buy the tickets?

売店で買えますbaiten de kaemasuAt the news-stand

Is there a bus/tram to…? | …に行くバス/路面電車はありますか…ni iku basu/romen-densha wa arimasu ka?
Where do I/we catch the bus to…? | どこで …行きのバスに乗れますかdoko de … iki no basu ni noremasu ka?
Where do I/we catch the tram to…? | どこで … 行きの路面電車に乗れますかdoko de … iki no romen-densha ni noremasu ka?
I/we would like to go to… | …に行きたいんですが…ni ikitain desu ga
How much is it to go to…? | …までいくらですか…made ikura desu ka?
the centre | 中心部chuushimbu
the beach | 浜辺hamabe
How often are the buses to…? | …に行くバスはどのぐらい出ていますか…ni iku basu wa donogurai dete imasu ka?
When is the first bus to…? | …行きの始発バスはいつですか…iki no shihatsu basu wa itsu desu ka?
When is the last bus to…? | …行きの最終バスはいつですか…iki no saishuu basu wa itsu desu ka?
Please tell me when to get off | いつ降りたらいいか教えてくださいitsu oritara ii ka oshiete kudasai
Please tell me when we are at... | …に着いたら教えてください...ni tsuitara oshiete kudasai
Please let me off | すみません、降ろしてくださいsumimasen, oroshite kudasai
I got on at... | …から乗りました...kara norimashita
Sorry, I forgot to take a ticket (on entering bus) | すみません、整理券を取りませんでしたsumimasen, seiriken o torimasen deshita
coach | 長距離バスchookyori-basu
shuttle bus | シャトルバスshatoru-basu

YOU MAY HEAR…
ここ/このバス停ですよ koko/kono basutei desu yo | This is it/your stop
地下鉄の方が、速いですよ chikatetsu no hoo ga hayai desu yo | Take the metro, it’s quicker

Public transport is free for up to two children under 6 when travelling with a paying adult. An elementary school pupil pays half price (aged between 7 and 12). Junior high (13 to 15) and senior high (16 to 18) school students are often given discounts too.

Metro

The Japanese metro and train services are clean, safe and run on time. You can find metro systems in the Tokyo area, as well as Sapporo, Yokohama, Nagoya, Kyoto, Osaka, and several other cities. You can either purchase a pre-paid card or an ordinary ticket from the ticketing machine. Silver seats are for elderly people or people with difficulties. Mobile phones need to be on silent and you must not talk in the carriage. In major cities, the rush hour crush can be really bad (between 7 and 9 am and 5 and 8 pm). Some trains have women-only carriages. The Japanese metro system is very similar to the one in London. Suika is like the Oyster card. The first thing you must do is obtain a metro map which indicates all the lines and stops.

入口 iriguchi | entrance
出口 deguchi | way out/exit

Can I get a seat reservation please? | 座席の予約をお願いしますzaseki no yoyaku o onegai shimasu?
Where can I get a ticket? | 切符はどこで買えますかkippu wa doko de kaemasu ka?
Where is the nearest metro station? | 一番近い地下鉄の駅はどこですかichiban chikai chikatetsu no eki wa doko desu ka?
How does the ticket machine work? | 券売機はどうやって使いますかkembaiki wa dooyatte tsukaimasu ka?
I’m going to… | …に行きます…ni ikimasu
Do you have a map of the metro? | 地下鉄の地図はありますかchikatetsu no chizu wa arimasu ka?
How do I get to…? | どうやって … に行きますかdooyatte … ni ikimasu ka?
Do I have to change? | 乗り換えはありますかnorikae wa arimasu ka?
Does this go to…? | これは … に行きますかkore wa … ni ikimasu ka?
Which line is it for…? | …行きは何線ですか…iki wa nan-sen desu ka?
Which platform is it for…? | …行きは何番線ですか…iki wa nan-bansen desu ka?
What is the next stop? | 次の駅はどこですかtsugi no eki wa doko desu ka?
Excuse me! | すみませんsumimasen!
Please let me out | 降ろしてくださいoroshite kudasai

Train

You will find Midori no madoguchi (literally ‘Green Ticket Window’) in major train stations, where you can buy tickets and make seat bookings. You need to pay a supplement in order to use an express train. There are seven lines of Shinkansen, high-speed (bullet) train, and they serve areas from Hokkaido to Kyushu. It is expensive to travel around Japan using the Shinkansen, so a JR Pass could save you money. With this pass, you can cover a considerable distance around Japan. Details can be found at www.japanrailpass.net.

各駅停車 kakueki teisha | slow stopping train (stops at all stations)
快速/特別快速電車 kaisoku/tokubetsu kaisoku densha | local train (stops at selected stations)
準急/急行電車 junkyuu/kyuukoo densha | semi-express/express (stops at main stations: supplement)
特急電車 tokkyuu densha | intercity (stops at main intercity stations: supplement)
新幹線 shinkansen | high-speed bullet train
ホーム hoomu | platform
窓口 madoguchi | ticket office
時刻表 jikokuhyoo | timetable
遅れ okure | delay (appears on train noticeboards)
手荷物一時預かり tenimotsu ichiji azukari | left luggage
eチケット ii-chiketto | e-ticket
オンライン予約 onrain-yoyaku | e-booking

You can buy a Japan Rail Pass (JR Pass) Exchange Order in your own country, which needs to be exchanged for the Japan Rail Pass itself when you get to Japan. The stations where you can exchange the Order are shown on the back.

FACE TO FACE

次の … 行きの電車は何時ですかtsugi no … iki no densha wa nan-ji desu ka?What time is the next train to…?

17時10分ですjuushichi-ji juppun desuAt 17.10

切符を3枚くださいkippu o san-mai kudasaiI’d like 3 tickets, please

片道ですか、往復ですかkatamichi desu ka, oofuku desu ka?Single or return?

Where is the station? | 駅はどこですかeki wa doko desu ka?
to… | …行き…iki
I booked online | オンラインで予約しましたonrain de yoyaku shimashita
a single | 片道一枚katamichi ichi-mai
two returns | 往復二枚oofuku ni-mai
reserved seat | 指定席shitei-seki
non-reserved seat | 自由席jiyuu-seki
first class | グリーン車guriin-sha
standard class | 普通車futsuu-sha
smoking | 喫煙kitsuen
non-smoking | 禁煙kin’en
I want to book a seat on the bullet train to Tokyo | 東京まで新幹線の指定席を予約したいんですがtookyoo made shinkansen no shitei-seki o yoyaku shitain desu ga
Do I have to change? | 乗り換えがありますかnorikae ga arimasu ka?
How long is there to wait for the connection? | 乗り換え時間はどのくらいありますかnorikae-jikan wa donokurai arimasu ka?
Is this the train for…? | これは … 行きの電車ですかkore wa … iki no densha desu ka?
Why is the train delayed? | なぜ電車は遅れているのですかnaze densha wa okurete iru no desu ka?
When will it leave? | いつ出発しますかitsu shuppatsu shimasu ka?
Does it stop at…? | …に停まりますか…ni tomarimasu ka?
When does it arrive in…? | …にはいつ着きますか…niwa itsu tsukimasu ka?
Please tell me when we get to… | …に着いたら教えてください…ni tsuitara oshiete kudasai
Is there a restaurant car? | 食堂車はありますかshokudoo-sha wa arimasu ka?
Is this seat free? | この席は空いていますかkono seki wa aite imasu ka?
Excuse me! (to get past) | すみませんsumimasen!

Taxi

Japanese taxis are safe, clean and operate on meters. The basic fee is based on the vehicle size. For different sizes of taxi, you can ask for 小型 (kogata) for up to four passengers and 中型 (chuugata) for up to five. It can be rather expensive but there is no need to tip. There are taxi stands at stations and major hotels but taxis can also be hailed from the roadside. You can identify whether a taxi is available by the sign 空車 (kuusha) displayed in the front windscreen. All the doors are automatically operated by the driver. There are many regional taxi companies, and vehicles vary in colour depending on the company.

I want a taxi | タクシーに乗りたいですtakushii ni noritai desu
Where can I get a taxi? | タクシー乗り場はどこですかtakushii noriba wa doko desu ka?
Please order me a taxi | タクシーを呼んでくださいtakushii o yonde kudasai
now | 今ima
for…(time) | …(時) に…(ji) ni
How much will it cost to go to…? | …までいくらかかりますか…made ikura kakarimasu ka?
How long will it take? | どのくらいかかりますかdonokurai kakarimasu ka?
vacant (car) | 空車kuusha
to the station please | 駅までお願いしますeki made onegai shimasu
to the airport please | 空港までお願いしますkuukoo made onegai shimasu
to this address please | この住所までお願いしますkono juusho made onegai shimasu
How much is it? | いくらですかikura desu ka?
Can I have a receipt please? | レシートをお願いしますreshiito o onegai shimasu?
Keep the change | おつりは結構ですotsuri wa kekkoo desu
Sorry, I don’t have any change | すみません、小銭がありませんsumimasen, kozeni ga arimasen

Boat and ferry

Japan Railways (JR) run ferry services on certain routes where the JR Pass can be used. There is a good ferry network in Japan linking the various islands. Ferries can be used as an alternative to trains if you wish to travel between the islands and have time to spare. During the holidays some lines can be very busy, so if you are driving it is advisable to book a place in advance.

Do you have a timetable? | 時刻表はありますかjikokuhyoo wa arimasu ka?
Is there a car ferry to…? | …に行くカーフェリーはありますか…ni iku kaa-ferii wa arimasu ka?
How much is a ticket…? | 切符はいくらですかkippu wa ikura desu ka?
single | 片道katamichi
return | 往復oofuku
How much is it for a car and … people? | 車と人が …人でいくらですかkuruma to hito ga … nin de ikura desu ka?
one person | 一人hitori
two people | 二人futari
three people | 三人san-nin
Where does the boat leave from? | ボートはどこから出ますかbooto wa doko kara demasu ka?
Are there any boat trips around Tokyo bay? | 東京湾の遊覧船はありますかtookyoo-wan no yuuransen wa arimasu ka?
When is the next boat? | 次の船は何時ですかtsugi no fune wa nan-ji desu ka?
How long does the trip take? | 遊覧はどのくらいかかりますかyuuran wa donokurai kakarimasu ka?

YOU MAY HEAR…
これが最終便です kore ga saishuu-bin desu | This is the last boat
今日はやっていません kyoo wa yatte imasen | There is no service today
車は何ですか kuruma wa nan desu ka? | What type of car do you have?

Air travel

At the airport, most signs are written in both Japanese and English. Most of the airport staff understand and speak some English. The three biggest airports are Narita, Kansai and Haneda. You can find airport details by visiting www.narita-airport.jp, www.kansai-airport.jp and www.haneda-airport.jp.

到着 toochaku | arrivals
出発 shuppatsu | departures
国際 kokusai | international
国内 kokunai | domestic
搭乗口 toojooguchi | boarding gate

How do I/we go to…? | …にはどうやって行けばいいですか…niwa dooyatte ikeba ii desu ka?
to the airport | 空港にはkuukoo niwa
to town | 街にはmachi niwa
to the hotel… | …ホテルには…hoteru niwa
to the … airport | …空港には…kuukoo niwa
checked luggage | 預かり荷物azukarinimotsu
hand luggage | 手荷物tenimotsu
Is there a bus to the airport? | 空港行きのバスはありますかkuukoo iki no basu wa arimasu ka?
Where is the check-in desk for…? | …のチックインカウンターはどこですか…no chekku-in kauntaa wa doko desu ka?
Which carousel is for the luggage for the flight from…? | …から着いた荷物はどのターンテーブルですか…kara tsuita nimotsu wa dono taanteeburu desu ka?
Where can I change some money? | お金の両替はどこでできますかokane no ryoogae wa doko de dekimasu ka?
Where can I print my ticket? | チケットの印刷はどこでできますかchiketto no insatsu wa doko de dekimasu ka?
I have my boarding pass on my smartphone | 搭乗券はスマホに入っていますtoojooken wa sumaho ni haitte imasu

YOU MAY HEAR…
…番ゲートから搭乗します …ban geeto kara toojoo shimasu | Boarding will take place at gate number…
番ゲートまで至急お進みください …ban geeto made shikyuu osusumi kudasai | Go immediately to gate number…
液体物禁止 ekitaibutsu-kinshi | No liquids
荷物が重量制限をオーバーしています nimotsu ga juuryoo seigen o oobaa shite imasu | Your luggage exceeds the maximum weight

Customs control

UK, US, Canadian and Australian visitors to Japan do not require a visa for short business trips and holidays. During your stay, you are not allowed to work. It is advisable that you have proof of identity at all times, so make sure that you always carry your passport.

日本人帰国 nihon-jin kikoku | Japanese people returning to the country
外国人入国 gaikoku-jin nyuukoku | Non-Japanese people entering the country
税関 zeikan | customs

Do I have to pay duty on this? | これに税金がかかりますかkore ni zeikin ga kakarimasu ka?
It’s for my own personal use | 私が使う物ですwatashi ga tsukau mono desu
It’s a present | プレゼントですpurezento desu
I have nothing to declare | 申告する物はありませんshinkoku suru mono wa arimasen
We are on our way to… (if in transit through a country) | …に行く途中です…ni iku tochuu desu
My passport | 私のパスポートwatashi no pasupooto
My visa | 私のビザwatashi no biza
I came here on… | …で来ました…de kimashita
holiday | 休暇kyuuka
business | 仕事shigoto

Car hire

You must obtain an international driving permit prior to leaving your country. You also need to carry your own national licence while driving in Japan. You will be required to produce your international driving permit to rent a car.

運転免許証 unten-menkyoshoo | driving licence
総合保険 soogoohoken | fully comprehensive insurance

I want to hire a car | 車をかりたいですkuruma o karitai desu
for … days | …日…nichi
with automatic gears | オートマ車ootoma sha
What are your rates…? | …料金はいくらですか…ryookin wa ikura desu ka?
per day | 一日のichinichi no
per week | 一週間のisshuukan no
How much is the deposit? | 保証金はいくらですかhoshookin wa ikura desu ka?
Do you take credit cards? | クレジットカードは使えますかkurejitto kaado wa tsukaemasu ka?
Is there a charge per mile/kilometre? | 走行距離の支払いはありますかsookoo-kyori no shiharai wa arimasu ka?
Does the price include fully comprehensive insurance? | この金額は総合保険料を含んでいますかkono kingaku wa soogoohoken-ryoo o fukunde imasu ka?
Must I return the car here? | 車はここに返さなければいけませんかkuruma wa koko ni kaesanakereba ikemasen ka?
By what time? | 何時までにですかnan-ji made ni desu ka?
I’d like to leave it in… | … に置いてきたいです… ni oite kitai desu

YOU MAY HEAR…

車はガソリンを満タンにして返してください kuruma wa gasorin o mantan ni shite kaeshite kudasai
Please return the car with a full tank

Driving

Can I/we park here? | ここに駐車してもいいですかkoko ni chuusha shite mo ii desu ka?
How long for? | どのくらいまでdonokurai made?
Which junction is it for…? | …に行くにはどのジャンクションですか…ni iku niwa dono jankushon desu ka?
Do I/we need snow chains? | チェーンは必要ですかcheen wa hitsuyoo desu ka?

Petrol

In Japan, the majority of petrol stations are manned by attendants who not only fill up the tank for you but also wipe the windows and check the water. However, unmanned petrol stations have been on the rise recently and are cheaper than manned ones.

ハイオク haioku | 4 star
ディーゼル diizeru | diesel
無鉛 muen | unleaded

Fill it up, please | 満タンにしてくださいmantan ni shite kudasai
Please check… | …をチェックしてください…o chekku shite kudasai
the oil | オイルoiru
the water | 水mizu
3000 yen worth of unleaded petrol | 3000円分の無鉛ガソリンsanzen en bun no muen gasorin
Where is…? | …はどこですか…wa doko desu ka?
Can I pay by credit card? | クレジットカードで払えますかkurejitto kaado de haraemasu ka?

YOU MAY HEAR…
オイル/水が必要です oiru/mizu ga hitsuyoo desu | You need some oil/some water
全て大丈夫です subete daijoobu desu | Everything is OK

Breakdown

If you break down, the emergency telephone number for the Japanese equivalent of the AA (JAF – Japan Automobile Federation) is 0570-00-8139 or # (hash key) 8139

Can you help me? | 助けてもらえますかtasukete moraemasu ka?
My car has broken down | 車が故障してしまいましたkuruma ga koshoo shite shimaimashita
I’ve run out of petrol | ガソリンがきれてしまいましたgasorin ga kirete shimaimashita
Can you tow me to the nearest garage? | 最寄のガソリンスタンドまで引っぱって行ってもらえますかmoyori no gasorin-sutando made hippatte itte moraemasu ka?
Do you have parts for a (make of car)…? | …の部品がありますか…no buhin ga arimasu ka?
There’s something wrong with the… | …に何かおかしいところがあります…ni nanika okashii tokoro ga arimasu
Can you replace…? | …を交換できますか…o kookan dekimasu ka?

Car parts

The … isn’t/aren’t | …の調子が悪いです
working properly | …no chooshi ga warui desu

accelerator | アクセル | akuseru
alternator | オルタネーター | orutaneetaa
battery | バッテリー | batterii
bonnet | ボンネット | bonnetto
brakes | ブレーキ | bureeki
choke | チョーク | chooku
clutch | クラッチ | kurattchi
distributor | 配電器 | haidenki
engine | エンジン | enjin
exhaust | エキゾースト | ekizoosuto
fuse | ヒューズ | hyuuzu
gears | ギア | gia
handbrake | ハンドブレーキ | hando bureeki
headlights | ヘッドライト | heddo raito
ignition | 点火装置 | tenka soochi
indicator | 方向指示器 | hookoo shijiki
points | ポイント | pointo
radiator | ラジエーター | rajieetaa
reverse gear | バックギア | bakku gia
seat belt | シートベルト | shiito beruto
spark plug | 点火プラグ | tenka puragu
steering | ステアリング | sutearingu
steering wheel | ハンドル | handoru
tyre | タイヤ | taiya
wheel | 車輪 | sharin
windscreen | フロントガラス | furonto garasu
windscreen | ウインドウウォ | uindoo wosshaa
washer | ッシャー |
windscreen | ワイパー | waipaa
wiper |  |

Road signs

no thoroughfare

stopping permitted

drive slowly

closed to pedestrians

centre line

stop

bicycle crossing

pedestrian crossing

stop line

minimum speed

two-step right turn for motorcycles

safety zone

Staying somewhere

Hotel (booking)

Japan offers a wide choice of places to stay, from western-style hotels to traditional Japanese inns. Capsule hotels offer minimum sleeping space on multiple levels, but have all the facilities and are good value for money.

YOU MAY HEAR…
シングルルーム shinguru ruumu | single room
ダブルルーム daburu ruumu | double room
洋室 yooshitsu | western-style room
和室 washitsu | Japanese-style room
大人の人数 otona no ninzuu | number of adults
子供の人数 kodomo no ninzuu | number of children
カプセルホテル kapuseru hoteru | capsule hotel
旅館 ryokan | traditional Japanese inn
宿坊 shukuboo | a stay in a shrine/temple
ユースホステル yuusuhosuteru | youth hostel

How much is it per night/per week? | 一泊/一週間いくらですかippaku/isshuukan ikura desu ka?
Do you have a room for tonight? | 今夜泊まれますかkon’ya tomaremasu ka?
with bath | お風呂付きofuro tsuki
with shower | シャワー付きshawaa tsuki
with a double bed | ダブルベッド付きdaburu beddo tsuki
with twin beds and an extra bed for a child | ツインベッドと子供用のエクストラベッドtsuin beddo to kodomo-yoo no ekusutra beddo
Is breakfast included? | 朝ごはんは含まれていますかasa-gohan wa fukumarete imasu ka?
Have you got anything cheaper? | もう少し安いのはありますかmoo sukoshi yasui no wa arimasu ka?

FACE TO FACE

シングル/ダブルルームを予約したいんですがshinguru/daburu ruumu o yoyaku shitain desu gaI’d like to book a single/double room

何泊ですかnampaku desu ka?For how many nights?

一泊です/…泊です/…から…までですippaku desu/…haku (paku) desu/…kara…made desuFor one night/…nights/from…till…

YOU MAY HEAR…
満室です manshitsu desu shimasu | We’re full
お名前をお願いします onamae o onegai shimasu | Your name, please
…の確認をお願いします …no kakunin o onegai | Please confirm…
メールで meeru de | by e-mail
電話で denwa de | by phone

Hotel desk

The Japan National Tourist Organization and Tourist Information Centre can help with finding accommodation. Visit www.jnto.go.jp.

I booked a room… | …の部屋を予約しました…no heya o yoyaku shimashita
in the name of… | …の名前で…no namae de
Where can I park the car? | どこに車を停められますかdoko ni kuruma o tomeraremasu ka?
What time is…? | …は何時ですか…wa nan-ji desu ka?
dinner | 夕食yuushoku
breakfast | 朝食chooshoku
The key please | 鍵をお願いしますkagi o onegai shimasu
Room number… | 部屋番号は…heya bangoo wa…
I’m leaving tomorrow | 明日発ちますashita tachimasu
I reserved the room(s) online | 部屋をインターネットで予約しましたheya o intaanetto de yoyaku shimashita
Does the price include breakfast? | 朝食込みの料金ですかchooshoku-komi no ryookin desu ka?
Is there a hotel restaurant/bar? | ホテルにレストラン／バーがありますかhoteru ni resutoran/baa ga arimasu ka?

Camping

ごみ gomi | rubbish
飲料水 inryoosui | drinking water
コンセント konsento | electric point

Is there … on the campsite? | キャンプ場に … はありますかkyampujoo ni … wa arimasu ka?
a restaurant | レストランresutoran
a self-service café | セルフサービスの食堂serufu-saabisu no shokudoo
Do you have any vacancies? | 空きはありますかaki wa arimasu ka?
How much is it…? | …いくらですか…ikura desu ka?
per night | 一泊ippaku
per tent | テントあたりtento atari
per caravan | キャラバンあたりkyaraban atari
per person | 一人あたりhitori atari
Does the price include…? | …の料金は含まれていますか…no ryookin wa fukumarete imasu ka?
showers | シャワーshawaa
hot water | お湯oyu
electricity | 電気denki

Self-catering

There are short-stay apartments in Japan called ‘weekly mansions’ and ‘monthly mansions’. These are somewhat upmarket, boutique stays. There are inexpensive self-catering accommodation options such as guest houses (gaijin). You’ll be able to find more information on www.japan-guide.com.

Who do we contact if there are problems?
何か問題があった場合、誰に連絡すればいいですかnani ka mondai ga atta baai, dare ni renraku sureba ii desu ka?

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