Karen S. Fredricks

Extensive coverage on using Microsoft Outlook to manage and organize your day As the number one e-mail client and personal information manager, Micros…

Nine minibooks spanning more than 800 pages make this an indispensable guide for Outlook power users Covers the new Outlook interface and features and…

Nine minibooks spanning more than 800 pages make this an indispensable guide for Outlook power users Covers the new Outlook interface and features and…

Are you ready to reap the benefits of the bestselling contact relationship manager (CRM) software on the market today? Well, then—get into the act wit…

Microsoft Office Live is a service that allows individuals, small businesses, and organizations to create Web sites, share documents, and have a share…

SugarCRM is an innovative customer relationship management software solution that enhances your company’s marketing effectiveness, drives sales perfor…