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Jill Griffin

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Taming the Search-and-Switch Customer. Earning Customer Loyalty in a Compulsion-to-Compare World
Taming the Search-and-Switch Customer. Earning Customer Loyalty in a Compulsion-to-Compare World
Praise for Taming the Search-and-Switch Customer «What an excellent wake-up call! Your company's most valuable asset—your loyal customers—have more to…
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Taming the Search-and-Switch Customer. Earning Customer Loyalty in a Compulsion-to-Compare World
Taming the Search-and-Switch Customer. Earning Customer Loyalty in a Compulsion-to-Compare World
Praise for Taming the Search-and-Switch Customer «What an excellent wake-up call! Your company's most valuable asset—your loyal customers—have more to…
Подробнее
Customer Winback. How to Recapture Lost Customers--And Keep Them Loyal
Customer Winback. How to Recapture Lost Customers--And Keep Them Loyal
Most firms consider the lost customer a lost cause. But in this ground breaking book, Jill Griffin and Michael Lowenstein provide you with step-by-ste…
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