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Don Peppers
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Managing Customer Relationships
In today’s competitive marketplace, customer relationship management is critical to a company’s profitability and long-term success. To become more customer focused, skilled managers, IT professionals... Подробнее000
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Rules to Break and Laws to Follow. How Your Business Can Beat the Crisis of Short-Termism
Praise for Rules to Break & Laws to Follow: How Your Business Can Beat the Crisis of Short-Termism «A fascinating, highly readable synthesis of business principles, technology, sociology and common se... Подробнее000
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