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Kelly McDonald

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How to Work With and Lead People Not Like You. Practical Solutions for Today's Diverse Workplace
How to Work With and Lead People Not Like You. Practical Solutions for Today's Diverse Workplace
If you're in a diverse team, you know employee differences can cause miscommunication, lower trust, and hurt productivity. . . It doesn't have to be t…
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Crafting the Customer Experience For People Not Like You. How to Delight and Engage the Customers Your Competitors Don't Understand
Crafting the Customer Experience For People Not Like You. How to Delight and Engage the Customers Your Competitors Don't Understand
Deliver a better business experience, for every kind of customer A «one-size fits all» approach to customer service is no longer viable. Businesses co…
Подробнее
How to Work With and Lead People Not Like You. Practical Solutions for Today's Diverse Workplace
How to Work With and Lead People Not Like You. Practical Solutions for Today's Diverse Workplace
If you're in a diverse team, you know employee differences can cause miscommunication, lower trust, and hurt productivity. . . It doesn't have to be t…
Подробнее
Crafting the Customer Experience For People Not Like You. How to Delight and Engage the Customers Your Competitors Don't Understand
Crafting the Customer Experience For People Not Like You. How to Delight and Engage the Customers Your Competitors Don't Understand
Deliver a better business experience, for every kind of customer A «one-size fits all» approach to customer service is no longer viable. Businesses co…
Подробнее
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