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How effective is the communication you experience every day? How often have you been bored during a presentation? Failed to win a piece of business th…

The sales function is the front-line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivat…

The Trainer’s Journey to Competence draws on Jean Barbazette’s thirty-five years of experience in training trainers. The book serves as both a useful …

Financial services institutions like international banks and insurance companies frequently need to adapt to changes in their environments, yet manage…

Billings and Collections Best Practices offers advice for implementing a plethora of best practices to greatly improve your company's level of efficie…

Every bit as good as the beer itself. —SIR RICHARD BRANSON, Founder and Chairman, Virgin Group So what does it take to be a successful entrepreneur? T…

Effective Training & Development is essential if you are to continuously get the best from your people and extend the knowledge shelf-life of your com…

This timely handbook represents the latest thinking in the field of technology and innovation management, with an up-to-date overview of the key devel…

Is e-learning at your organization chronically underfunded? Discover how you can create workplace solutions with minimal budget in e-Learning Solution…

Highly accessible and applicable, Travel and Entertainment Best Practices provides you with a comprehensive view of T&E procedures with authoritative …

The way we relate to brands has changed. Once, brand management was about doing things to people, and choices were made by brand managers not consumer…

Take a management journey to the heart of the restructuring of SN Brussels Airlines, sharing the dos and don’ts of Jean-Frédéric Mognetti’s three year…

The Handbook of Information Security is a definitive 3-volume handbook that offers coverage of both established and cutting-edge theories and developm…

Kick up your training sessions a notch! If you want to make group learning more fun and effective, this is the resource for you. Training expert Elain…

—Reed Holden, founder, Holden Advisors Corp., www.holdenadvisors.com coauthor, The Strategy and Tactics of Pricing: A Guide to Profitable Decision Mak…

Discusses new features provided by zOS, such as improved security, support for Intelligent Resource Director, and support for a 64-bit real storage. E…

The academic and policy interest in the development of cities, the renewal of residential and older industrial neighbourhoods in cities, and issues to…

The Internet Encyclopedia in a 3-volume reference work on the internet as a business tool, IT platform, and communications and commerce medium.

Agency Account Handling strives to distinguish between good account handling and great account handling. This book will help you understand the wider …

This important new book tackles the ongoing debate between market and government in planning. By applying transaction cost economics to an evaluation …

The only guide for developers and power users on how to build PC connectivity applications for Symbian OS. This unique handbook provides all the infor…

A Companion to Medieval Art brings together cutting-edge scholarship devoted to the Romanesque and Gothic traditions in Northern Europe. Brings togeth…

This book examines how money, in the absence of interest (Riba) and money market can become an endogenous variable of an economic system. It further t…

Aimed at helping business and IT managers clearly communicate with each other, this helpful book addresses concerns straight-on and provides practical…

The book's aim is to draw together the economics literature relating to planning and set it out systematically. It analyses the economics of land use …

At last, the secrets of the real sales wizards are revealed in this inspirational book. Here are 100 failsafe tips, techniques and ideas for driving y…

Everyone involved in a building project wants to achieve a better building but design quality means different things to clients, users, architects, co…

Warehouses are often seen as a necessary evil: places that stop the flow of goods and thus increase costs without adding value. But the truth is that …

Sponsored by the International Association of Facilitators, The IAF Handbook of Group Facilitation offers the need-to-know basics in the field brought…

This book chronicles the dawn of the age of creativity in business, when new ideas and practices based on creativity will drastically change the way w…

The Tax Law of Unrelated Business for Nonprofit Organizations is a comprehensive guide to the tax law of unrelated businesses for tax-exempt organizat…

The financial markets play a crucial role in contemporary society. They can change the lives of whole communities for better or worse and form an esse…

During the last thirty years, a wide range of product companies throughout the Western economies have considered moving into or setting up service bus…

The sales function is the front-line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivat…

Providing a balanced and practical approach to capital management and budgeting, this book covers the full spectrum of capital investments, from the b…

Architectures: Modernism and After surveys the history of the building from the advent of industrialization to the cultural imperatives of the present…

This book is intended to show ways to successful cooperation. Going beyond M&A, it demonstrates how economical ties and personal behaviour can positiv…

This collection of essays draws from over thirty years of work by noted economist Pranab Bardhan to address the inter-related themes of international …

Arithmetic and Logic in Computer Systems provides a useful guide to a fundamental subject of computer science and engineering. Algorithms for performi…

The Dictionary of Auditing is a one-stop resource for key auditing terminology, concepts, and processes essential to auditors and of increasing intere…

An excellent and comprehensive source of information on hedge funds! From a quantitative view Lhabitant has done it once again by meticulously looking…