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Kirk Zylstra's focus on the customer is a fresh approach to lean. Companies that can bear the burden of variability will develop a strategic advantage…

Drive profitability, productivity, and accountability To create extraordinary lives, we must learn to “unplug” from the constant barrage of disruption…

IF YOU’RE IN SALES, FEAR HAS COST YOU MILLIONS OF DOLLARS, AND THIS BOOK IS FOR YOU.Fear is the reason most salespeopledon’t like to pick up the phone…

Discover how those who change the world do so with this thoughtful and timely book Why do some changes occur, and others don't? What are the factors t…

Learn how to successfully implement trustworthy computing tasks using aspect-oriented programming This landmark publication fills a gap in the literat…

This book makes an important contribution to our understanding of practice-based organizational learning and knowing. Based on the author's detailed s…

Alexander the Great is one of the most celebrated figures of antiquity. In this book, Carol G. Thomas places this powerful figure within the context o…

Drawing on more than twenty-five years experience consulting and training on project management in companies such as NCR, AT&T, and 3M, J. Davidson Fr…

Manage and improve your organization's agile transformation Adopting an enterprise agile framework is a radical organizational change, and this book w…

A practical guide to Cryptography and its use in the Internet and other communication networks. This overview takes the reader through basic issues an…

The absolute beginner's guide to learning basic computer skills Computing Fundamentals, Introduction to Computers gets you up to speed on basic comput…

Communicating by speech is seemingly one of the most natural activities for humans. However, despite its apparent obviousness and ease, speech product…

Podcasting 101 for Training and Development Podcasting can help you revolutionize the way you deliver training. This groundbreaking book provides an i…

Managing Reputational Risk shows how any organisation can apply simple risk management principles to build stakeholder confidence and safeguard and en…

Exploring Spirituality and Culture in Adult and Higher Education is written from the unique perspective of teacher, researcher, and author Elizabeth T…

Get a clear picture of IP Multicast applications for delivering commercial high-quality video services This book provides a concise guide to current I…

Internationalization is a strategic issue for companies as it is today the central axis for the development of small and medium-sized enterprises (SME…

In principle the advanced, market-driven world in which we now live is fuelled by knowledge, information and transparency, but in practice the process…

Diderich describes tools and techniques, which can be used to develop quantitative models for actively managing investment products, and focuses on ho…

Jossey-Bass Guides to Online Teaching and Learning Learning Online with Games, Simulations, and Virtual Worlds Strategies for Online Instruction Clark…

This title describes the state of the art in all areas of spatial marketing, discussing the various constituents which make up the geography of market…

There are nine key reasons people fail at retirement—and they’re not what you think. Are you working to avoid these major retirement fails? Every day,…

This is the book executives have been waiting for. It is clear: With deep expertise but in nontechnical language, it describes what cybersecurity risk…

This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes–both cognitive and psychological–that…

A guide to programming Symbian OS smartphones using OPL (The Open Programming Language): a simple to learn, open-source scripting language, ideal for …

Be Prepared to Lead in the Moment: Assess, think, and respond on-the-spot Impromptu shows leaders how to think on their feet and respond eloquently in…

The digital era’s new consumer demands a new approach to PR Inbound PR is the handbook that can transform your agency’s business. Today’s customer is …

This engaging book draws on all of Shakespeare's plays to show they can still be used as a guide to life. Introduces beginning students and general re…

Learn to Decode the DNA of Management and Strategy-Execution in an Increasingly Turbulent World Just as DNA contains the genetic instructions used in …

Smartphone Operating System Concepts with Symbian OS uses Symbian OS as a vehicle to discuss operating system concepts as they are applied to mobile o…

A comprehensive overview of the most important international events, movements, and controversies of the 20th century. Written by distinguished schola…

Buying for retail is a demanding and challenging job that requires a creative flair, a strong awareness of fashion trends, life trends as well as good…

The Sarbanes-Oxley Act (SOX) was passed in 2002 in response to a series of high-profile corporate scandals and requires that public companies implemen…

Make a difference with company culture Organizations around the world are looking for the “secret sauce” to create strong company cultures—and this bo…

An in-depth review of key techniques in software error detection Software error detection is one of the most challenging problems in software engineer…

Get a new perspective from the ‘other half’ of macroeconomics The failure of the vast majority of economists in government, academia and the private s…

The huge and growing demand for wireless communication systems has spurred a massive effort on the parts of the computer science and electrical engine…

Internationally renowned facilitator and public participation consultant James L. Creighton offers a practical guide to designing and facilitating pub…

“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and p…

Professional Java Native Interfaces takes a solutions-based approach in showing how SWT/JFace works, discussing each common component, providing usefu…

In this revised and updated third edition, Carver continues to debunk the entrenched beliefs and habits that hobble boards and to replace them with hi…

Most marketing and branding books fall into one of two camps: either they are about leaders or they assume that brands can be managed by process alone…

This is the thoroughly revised and updated edition of the best-selling The Facilitator Excellence Handbook. Written for both new and experienced facil…

For 200 years, industry mastered iron, fire, strength and energy. Today, electronics shapes our everyday objects, integrating chips: computers, phones…

Independent living with smart technologies Smart Technology for Aging, Disability, and Independence: The State of the Science brings together current …