Robin G. Qiu
Жанры и тэги:
Service Science. The Foundations of Service Engineering and Management
Features coverage of the service systems lifecycle, including service marketing, engineering, delivery, quality control, management, and sustainment F…
ПодробнееService Science. The Foundations of Service Engineering and Management
Features coverage of the service systems lifecycle, including service marketing, engineering, delivery, quality control, management, and sustainment F…
Подробнее