Kevin Robson
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зарубежная деловая литература
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Service-Ability. Create a Customer Centric Culture and Achieve Competitive Advantage
Times have changed. Long gone are our days of being kings of the manufacturing industry, we are now immersed in the world of ‘service’ where the relat…
ПодробнееService-Ability. Create a Customer Centric Culture and Achieve Competitive Advantage
Times have changed. Long gone are our days of being kings of the manufacturing industry, we are now immersed in the world of ‘service’ where the relat…
Подробнее