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The client/agency relationship is an area fraught with potential problems. Competition in the field has now augmented the necessity to understand the …

The Synchronous Trainer's Survival Guide is a hands-on resource for enhancing your real-time e-learning sessions. Written by Jennifer Hofmann, a synch…

With the growth in social networking and the potential for larger and larger breaches of sensitive data,it is vital for all enterprises to ensure that…

This Companion brings together 32 new essays by leading historians to provide a reassessment of British history in the early twentieth century. The co…

Bringing together essays by museum professionals and academics from both sides of the Atlantic, Art and its Publics tackles current issues confronting…

This book provides a clear practical introduction to shareholder value analysis for the marketing professional. It gives them the tools to develop the…

Discover how you can run the practical side of your practice more profitably. This comprehensive guide to managing an interior design business gives y…

When it was published in 1994, Roger Schwarz's The Skilled Facilitator earned widespread critical acclaim and became a landmark in the field. The book…

Learn to Decode the DNA of Management and Strategy-Execution in an Increasingly Turbulent World Just as DNA contains the genetic instructions used in …

The tools to manage ongoing Sarbanes-Oxley compliance In The Sarbanes-Oxley Section 404 Implementation Toolkit, author and consultant Michael Ramos pr…

Thiagi's 100 Favorite Gamesis an exciting new resource from Sivasailam «Thiagi» Thiagarajan, who is acknowledged as the world’s foremost authority on …

The Self-Directed Learning Handbook offers teachers and principals an innovative program for customizing schooling to the learning needs of individual…

Praise for COSO Enterprise Risk Management «COSO ERM is a thoughtful introduction to the challenges of risk management at the enterprise level and con…

Fast track route to mastering effective leadership styles Covers the key areas of leadership styles, from developing a style to suit the situation and…

This book is an accessible introduction to quantitative data analysis, concentrating on the key issues facing those new to research, such as how to de…

Line-by-line tips and instructions to successfully file Form 1023 IRS Form 1023 Tax Preparation Guide provides comprehensive instructions for completi…

This history of the Nordic peoples in the period 750-1050 focuses on their homelands and colonies, demonstrating the fluidity and incoherence of the w…

The Daily Disciplines of Leadership is a comprehensive and down-to-earth manual for school leaders that addresses the daunting challenges that today's…

The days of the image brands are over, and ‘new marketing’ has gone mainstream. The world’s biggest companies are pursuing a post-advertising strategy…

This book explores the resurgence of interest in phenomenology as a philosophy and research movement among scholars in education, the humanities and s…

Fast track route to mastering organizational models Covers the key areas of organizational models, from bureaucracies and infocracies to chaordic alli…

Internationally renowned facilitator and public participation consultant James L. Creighton offers a practical guide to designing and facilitating pub…

Examines how risk management security technologies must prevent virus and computer attacks, as well as providing insurance and processes for natural d…

The spiraling growth of digital information makes the ISM book a «must have» addition to your IT reference library. This exponential growth has driven…

Trajectory Management: * moves away from the 'one true way' approach put forward by many business gurus * argues that the search for best practice, be…

Industrial Design: Materials and Manufacturing Guide, Second Edition provides the detailed coverage of materials and manufacturing processes that indu…

Major gifts are at the heart of any coordinated, successful fundraising effort. Julie Walker shows you how to do it all– find the prospects, staff the…

Assessing Student Learning is a standard reference for college faculty and administrators, and the third edition of this highly regarded book continue…

The free market makes the world go around. Maybe it’s time we all tried to understand it a little better. Luckily Eamonn Butler is the ideal teacher t…

This book is a response to a need in the market place in the fast-growing field of customer profitability analysis and the profitable management of cu…

In Understanding Islamic Finance Muhammad Ayub introduces all the essential elements of this growing market by providing an in-depth background to the…

Pond Life is a straightforward, no-nonsense guide to improving the way you communicate and interact with other people. Inside you will find a totally …

This is an updated edition of Conrad Totman’s authoritative history of Japan from c.8000 BC to the present day. The first edition was widely praised f…

Invaluable guidance on the most important legal issues facing nonprofits today Internet communication is the lifeblood of countless nonprofit organiza…

In Human Factors in Project Management, author Zachary Wong—a noted trainer and acclaimed leader of more than 250 project teams—provides a summary of …

Hedge funds are now the largest volume players in the capital markets. They follow a wide assortment of strategies but their activities have replaced …

Working Across Boundaries is a practical guide for nonprofit and government professionals who want to learn the techniques and strategies of successfu…

This issue examines what student services professionals can do to ensure the success of the growing population of students with disabilities. The cont…

Business rules management system (BRMS) is a software tools that work alongside enterprise IT applications. It enables enterprises to automate decisio…

The completely revised and expanded third edition of Model Accounting and Financial Policies Procedures Handbook will help nonprofit executives streng…

Sarbanes-Oxley Internal Controls: Effective Auditing with AS5, CobiT, and ITIL is essential reading for professionals facing the obstacle of improving…

PRAISE FOR ACHIEVING BUSINESS VALUE FROM TECHNOLOGY «Clearly, IT investments have never before played such a critical part in business growth. The boo…

The first guide to tackle security architecture at the software engineering level Computer security has become a critical business concern, and, as su…

As more than 90% of spending on the Internet comes from brick and mortar companies it is these operations that will form the client base for e-learnin…

This book provides a comprehensive introduction to the global capital markets, explaining the key instruments used in the markets and their practical …