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Beyond Earnings is targeted at investors, financial professionals, and students who want to improve their ability to analyze financial statements, for…

Fred Reichheld's 2006 book The Ultimate Question, that question being, «How likely is it that you would recommend this company to a friend or colleagu…

Presented by the Society for Industrial and Organizational Psychology, this much-needed resource offers a wealth of theoretical information, best busi…

Take a management journey to the heart of the restructuring of SN Brussels Airlines, sharing the dos and don’ts of Jean-Frédéric Mognetti’s three year…

Advanced Web-Based Training Strategies fills the gap in the literature available on this topic by offering a volume that includes meaningful, applicab…

The healthcare sector is undergoing strong expansion worldwide, as the focus changes from 'treating illness' to 'promoting wellness' and those able an…

The concept of the Balanced Scorecard has become increasingly popular in the global business world as a tool for balancing business strategy with fina…

Make LinkedIn your number one professional branding tool LinkedIn is the premiere social network for professionals looking to discover new opportuniti…

In Human Resources Business Process Outsourcing, Edward E. Lawler III, Dave Ulrich, Jac Fitz-enz (the foremost experts in the human resource field) an…

This much-needed book offers trainers, consultants, evaluation professionals, and human resource executives and practitioners a hands-on resource for …

Use inbound principles to build and strengthen your company’s future We’re in a major shift in a fundamental aspect of how businesses grow, how buyers…

This new, third edition of the best-selling Coaching for Commitment is based on the groundbreaking coaching work of the late Dennis C. Kinlaw. In this…

This new edition of the hugely successful Quantitative Financial Economics has been revised and updated to reflect the most recent theoretical and eco…

Organization Development at Work—a title in The Practicing OD Series—is a collection of conversations among leaders, practitioners, and educators in t…

Effective Training & Development is essential if you are to continuously get the best from your people and extend the knowledge shelf-life of your com…

Successfully navigate the changing face of the CIO role Strategic Information Technology offers CIOs a handbook for engaging with the senior managemen…

Peter Cochrane is one of our most far-sighted visionaries, and brings brilliant clarity and focus to our understanding of ourselves and our technologi…

The subject of personality has received increasing attention from industrial/organizational psychologists in both research and practice settings over …

Most Fortune 500 companies still struggle with workplace planning and design issues. Millions of dollars are invested each year by companies with the …

Training Older Workers and Learners is a groundbreaking resource that focuses exclusively on age 40-plus workers. This much-needed resource offers tra…

You’ll get there faster if you just slow down Master Your Mind offers a bit of perspective and a lot of insight for anyone seeking long-term success. …

The sales function is the front-line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivat…

Corporate MVPs create extraordinary value for the organization by consistently exceeding expectations. MVPs produce tangible and dramatic business res…

In this book, Gilbert Paquette?an internationally recognized expert in the field of technology-based training?offers IT professionals, trainers, and c…

From William Horton – a world renowned expert with more than thirty-five years of hands-on experience creating networked-based educational systems – c…

Harness your company’s incumbent advantages to win the digital disruption game Goliath’s Revenge is the practical guide for how executives and aspirin…

Kirk Zylstra's focus on the customer is a fresh approach to lean. Companies that can bear the burden of variability will develop a strategic advantage…

Never before has there been such a confluence of international attention to the economic importance of women and the need for policies to enable them …

Essential resources for training and HR professionals Kenneth H. Silber and Lynn Kearny Organizational Intelligence A Guide to Understanding the busin…

The single biggest preoccupation of senior management of any listed company is its institutional investors. CEOs and CFOs on average spend around 40% …

An insightful look at the implementation of advanced analytics on human capital Human capital analytics, also known as human resources analytics or ta…

Effective Training & Development is essential if you are to continuously get the best from your people and extend the knowledge shelf-life of your com…

We are all DigiMarketers now – or we should be. The authors have for the first time provided a lucid, hype-free, business-based and practical guide to…

In this lively and readable book, the authors argue that in recent years far too much has been made of customer satisfaction, and that this has come a…

Effective Training & Development is essential if you are to continuously get the best from your people and extend the knowledge shelf-life of your com…

The ability to manage change-management processes depends on individual skills and organisational culture. These skills have to be increased and pract…

The bestselling guide to the field, updated with the latest innovations Essentials of Supply Chain Management is the definitive guide to the field, pr…

Recent Events -from September 11, to the anti-globalization protests to the collapse of the high-tech boom have accentuated the sense that the global …

This book provides an easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in small- and medium-sized companies. Bu…

Outsourcing became fashionable in the late 1980s, came of age in the 1990s, and is now a normal part of corporate life. Written by well-known and resp…

In principle the advanced, market-driven world in which we now live is fuelled by knowledge, information and transparency, but in practice the process…

Relationships that Enable Enterprise Change—a title in Pfeiffer's Practicing Organization Development Series—is a practical resource for consultants w…

The first reference to bring scientifically proven approaches to the practice of personal and executive coaching The Evidence Based Coaching Handbook …

Customer Service Delivery taps into business, marketing, and psychological research and practices to provide a wealth of knowledge about customer serv…

Executive Coaching is a “consumer’s guide” for HR professionals and executives who want to be good clients and savvy consumers of coaching services. S…