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The first edition was extremely well received, providing an introduction and insight to this important topic in a comprehensive yet easy to read form.…

In the course of their work, the facilities manager will face a range of complex and often challenging tasks, sometimes concerned with a single busine…

Unleash the transformative power of face to face groups The third edition of this ground-breaking book continues to advance its mission to support gro…

A companion to the dynamic It's Okay to Be the Boss: The Management Workshop, this Participant Workbook is a hands-on resource that will help you lear…

Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, b…

Scenario-Based e-Learning Scenario-Based e-Learning offers a new instructional design approach that can accelerate expertise, build critical thinking …

Since the first edition of E-learning by Design, e-learning has evolved rapidly and fringe techniques have moved into the mainstream. Underlying and u…

In the aftermath of the financial crisis, capital management has become a critical factor in value creation for banks and other financial institutions…

How can organizations provide the right sales training to the right sales people at the right time? This book is filled with a diverse collection of c…

Celebrities have always captured the imagination of the public. In today's age of consumerism, their ability to influence our behaviour can be seen wo…

In present days more and more academics and practitioners are seeking to understand how organizations manage their knowledge and intellectual capital …

Decision-making has evolved recently thanks to the introduction of information and communication technologies in many organizations, which has led to …

The Engineer's Career Guide John A. Hoschette The complete, one-stop career resource guide for engineers, engineering managers, and human resources pe…

The Leader in Resources for Training & HR Professionals for the Past Four Decades For 40 years, The Pfeiffer Annuals have helped consultants, experts,…

"The benefits Carrefour achieved have been substantially in excess of predictions. The Shared Service accounting centers enabled streamlined processes…

The complete, hands-on guide to sustainable development Today's process industries must develop natural resources within an eco-friendly framework tha…

From the acclaimed North American Simulation and Gaming Association, comes the much-anticipated The NASAGA Training Activity Book. This first-of-its-k…

There is a need for a book that provides a model of learning that is appropriate for online learning as well as teaches the user how to create potent …

Praise for the Fifth Edition of The Responsible Administrator «Cooper's fifth edition is the definitive text for students and practitioners who want t…

Praise For Corporate Reputation: 12 Steps to Safeguarding and Recovering Reputation «In a sea of business books, Corporate Reputation is a beacon of l…

Wiley's new Handbook of Decision Making is a vital reference text for all students and professionals of management, organization and decision making. …

The Practice of Professional Coaching Change is the life-blood of consulting just as organizations endure only through successful change. The reality …

The Leader in Resources for Training & HR Professionals for the Past Four Decades For 40 years, The Pfeiffer Annuals have helped professionals in the …

This handy resource is a ready-made toolkit of ideas, methods, techniques, and models that assist and support your work as an internal or external org…

Includes chapters 2, 3, 4, 5 and 6 from the Home Office’s Life in the United Kingdom book. This fully updated edition of The British Citizenship Test …

More and more organizations are using 360-degree feedback to provide an opportunity to talk about key changes. This second edition of the best-selling…

The field of e-learning continues to experience dramatic and turbulent growth. Over time, as technology has improved and the method's real capabilitie…

The Social Media Handbook is a comprehensive risk and compliance management toolkit that walks employers step-by-step through the process of developin…

Managing Projects offers a hands-on resource for building practical competencies for anyone who must manage one or more small- to mid-size projects. T…

Balanced scorecard is a widely recognised and accepted performance measurement tool that is currently used in thousands of organisations around the wo…

The second edition of Business Ethics introduces readers to key ethical issues that arise within the world of business, providing a strong theoretical…

This book will provide a thorough introduction to the foreign exchange markets, looking at the main products through to the techniques used, coverage …

This volume of the popular Pfeiffer Annuals series offers unique activities, articles, and an instrument from experts and practitioners in the field o…

This Third Edition to Peter Block's Flawless Consulting addresses business changes and new challenges since the second edition was written ten years a…

Expert guidance for a proven compliance framework Governing the Think Factory provides readers with an in-depth look at organizational compliance requ…

This guide to green 'retro-fitting' for corporate real estate, facility managers and occupiers struggling to reduce their building’s carbon footprint …

The Online Trading Cookbook is a unique resource for busy online traders of all levels, addressing the need amongst the growing number of those tradin…

Mathematical finance has grown into a huge area of research which requires a lot of care and a large number of sophisticated mathematical tools. Mathe…

Praise for The Completely Revised HANDBOOK OF COACHING «Pam McLean has written a jewel of a book. Its straightforward, easy-to-read style lays out an …

Fully revised and expanded, the Second Edition contains valuable tips, techniques, illustrative real-world examples, exhibits, and best practices. Thi…

The third edition of Ethics in Finance presents an authoritative and wide-ranging examination of the major ethical issues in finance. This new edition…

The processes of modern clothing manufacture are explained here, alongside the equipment used. Latest developments are described as well as establishe…

This guide walks the reader step by step through the LEED 2009 for New Construction process, offering advanced techniques for estimating the actual co…

Insightful modelling of dynamic systems for better business strategy The business environment is constantly changing and organisations need the abilit…

Get a high-level overview of project management with this strategically focused book. You'll find practical guidance, useful advice, and valuable tool…