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Managing Risk in Organizations offers a proven framework for handling risks across all types of organizations. In this comprehensive resource, David F…

From Sharon L. Bowman, the author of the best-selling Ten-Minute Trainer, comes the dynamic new book, Training from the BACK of the Room! This innovat…

This second edition of the best-selling book, Improving On-The-Job Training, provides professional trainers, HR managers, and line managers with a han…

A Road Map for living and implementing the 10 Principles of The Energy Bus The Energy Bus Field Guide is your roadmap to fueling your life, work and t…

There never has been a time when changes in taste, social outlook and lifestyle have been faster and more fundamental. Coolsearch shows that the revol…

Take control of revenue management in the new hotel economy Hotel Pricing in a Social World: How to Drive Value in the New Hotel Economy is an insight…

Since it was first published in 1991, The Ethics Challenge in Public Service has become a classic text used by public managers and in public managemen…

This book explores the ways in which psychoanalytic thinking can be more extensively and effectively used to the benefit of organizations and groups. …

This book's unique perspective stems from its “knowledge diamond” framework to examine how individuals, communities, organizations and host industries…

The first edition of Benchmarking in the Public and Nonprofit Sectors offered public officials and administrators at all levels of government a unique…

The training path for engineers focuses intensely on scientific and technical knowledge. Yet, our professional and personal satisfaction and success a…

If you think you know everything it takes to attain associate/employee engagement, put yourself to the test. This book provides a holistic approach to…

Improving Learning Transfer in Organizations features contributions from leading experts in the field learning transfer, and offers the most current i…

In this book, leading authors explore ways in which organizations can develop their ability to manage the future. An exploration of the ways in which …

When a pseudonymous programmer introduced “a new electronic cash system that’s fully peer-to-peer, with no trusted third party” to a small online mail…

Praise for Reinventing Organization Development «A hard hitting yet hopeful look at a field concerned with renewal that is in need of renewal itself. …

Following a series of corporate scandals, legislators have company executives in their sights, and are arming themselves with ever-greater regulatory …

Meeting the challenges of high-performance HR Until 1760 ships routinely disappeared, ran aground, or sank because seafarers could not measure longitu…

What makes some training programs successful while others produce disappointing results? The answer, says Ron Stone, lies in the processes trainers em…

The sales function is the front-line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivat…

Training Budgets Step-by-Step is a useful guide that walks you through each phase of the process, so that you will have the information you need to de…

The Essential Guide to Training Global Audiences is a groundbreaking book that offers a much-needed guide for anyone who must design and deliver excel…

In Understanding Islamic Finance Muhammad Ayub introduces all the essential elements of this growing market by providing an in-depth background to the…

The world of learning and performance has changed significantly since the first edition of First Things Fast was published more than a decade ago. Thi…

A key concern today for all those involved in business development is how to grow your company not only faster but cheaper (or economically). Organic …

Although 70% of the customer's decision to buy is based on how they are treated as people, few ornganizations have recognized its importance as well a…

Leave piecemeal strategic change approaches behind and learn how to plan, facilitate, and integrate your change efforts for lasting success. Enterpris…

The Synchronous Trainer's Survival Guide is a hands-on resource for enhancing your real-time e-learning sessions. Written by Jennifer Hofmann, a synch…

Designing the Customer-Centric Organization offers todayâ??s business leaders a comprehensive customer-centric organizational model that clearly shows…

Since it was first published almost twenty years ago, Developing Technical Training has been a reliable resource for both new and seasoned training sp…

All the best practices a manager and an executive need-in a one-stop, comprehensive reference Praise for Corporate Management, Governance, and Ethics …

This third edition of the classic resource, Building Expertise draws on the most recent evidence on how to build innovative forms of expertise and tra…

Since it was first published more than a decade ago, The Effective Public Manager has become the standard manual for public administrators and student…

Designed as the go-to reference for managing a consulting business, The Business of Consulting is candid, practical, and eminently useful. Fine-tuned …

The sales function is the front-line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivat…

This practical resource includes perspectives from the point of view of both plaintiff and defendant for cases involving questions of race, gender, di…

Everyday first-line managers and supervisors struggle with deficiencies and inequities in their organization, their leadership, and their people. Perf…

When it was published in 1994, Roger Schwarz's The Skilled Facilitator earned widespread critical acclaim and became a landmark in the field. The book…

This all-new edition of Web-Based Training is filled with practical charts, tables, and checklists that shows you how to design winning training progr…

The whole world is witnessing radical economic changes. Traditional markets are stagnating; global markets are emerging. Business processes are becomi…

This is the fourteenth volume in an annual series in which leading economists provide a concise and accessible evaluation of major developments in tra…

Innovation is increasingly identified as the critical factor in ensuring economic competitiveness. Departments of state and quasi-governmental organiz…

Top economists provide a concise and accessible evaluation of major developments in trade and trade policy. Economic Policy has earned a reputation ar…

Presenting the first book that provides HR professionals with a context for understanding the importance of doing a proper job analysis together with …

Effective Training & Development is essential if you are to continuously get the best from your people and extend the knowledge shelf-life of your com…